Free Shipping New Zealand Wide

Shipping, Return and Cancellation

Complimentary Curbside Delivery New Zealand

We delivery to all New Zealand residents, both metro and regionals

Unit will come boxed. To arrange installation for this product in New Zealand, please contact us. Special delivery will need to be arranged with the courier if you have stairs leading up to your property.

Product will only be shipped after full payment is received.
All available products will be dispatched within 2 working days.
Please have someone to assist on the day of delivery.
Additional charges apply for door-to-door delivery, please contact us directly. 

Estimated Delivery time

New Zealand: Between 5 -10 working days after order is placed.
International Shipping (Australia): Between 21 - 30 working days after order is placed. A $500NZ Freight Fee will incur for majority of orders. Due to all stock being held in our Australian warehouse.

Product installation/assembly

New Zealand: We are currently working hard to make it available for our customers.


We are working hard to make it available for our customers. At the moment, pick-up is unavailable.

Cancellations, Returns or Refunds

We do not accept cancellations, returns or refunds due to change of mind. On rare occasions, if a change of mind request is approved, an admin fee of $199NZD + GST will incur. 

Please check all dimensions and product specification prior to purchase. If you are unsure or require further confirmation, please contact us. 

If the item is faulty, please visit Johnson Health Tech Support Portal and get in touch with our customer service team.

Please note - we are unable to comment or recommend on appropriate products for individuals with pre-existing medical condition/s. Please consult your health care practitioner for further advice.